Export licenced Gantt Chart visual “not supported”, but free demo licence visual exports perfectly.

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We purchased a bunch of xViz Gantt Chart Enterprise licences to take advantage of the layout and formatting options offered by this visual, but now find that exporting of the pages for inclusion in a reporting pack appears to be unsupported.

This is strange, because when we tested the report functionality using the free demo licence before deciding to purchase, the export functionality worked perfectly well.

Printing the page to a PDF file also works fine, so it’s not a problem with rendering the page.

Is there a way to resolve the problem or to workaround the limitation? The visual is of little use to us with this limitation.

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