HELP! my visuals have stopped worked even though my licence renewed

682 views
0

Hi

My visuals have stopped working with a red ky – but my licence has been renewed. I’ve tried downloading the new visuals and uploading them to my organisation but it doesn’t help. What do I do?

thanks

Ken

Answered question

1 Answer

0
1.57K 0 Comments

Hello,

Please drop an email to the support team with your order number details. Also, attach the latest visual file that was sent to you post renewal. You can find the support contact details in your purchase email.

Regards,

Dharani

Answered question
You are viewing 1 out of 1 answers, click here to view all answers.

Questions

Hierarchy tree chart 1 Answer | 0 Votes
How does the xViz update version works? 1 Answer | 0 Votes
Hierarchy tree aggregation 1 Answer | 0 Votes
Performance Issue TreeViz 1 Answer | 0 Votes
xViz Hierarchical Tree suggestion 1 Answer | 0 Votes
478 Questions total questions asked
108 Solved total solved questions
392 Answers total answer posted
899 Total users total community members