I need to activate in Non-Organiztional format or via License Key, how can I activate this way?

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Hello good morning, I need a support.
I have purchased two libraries in My Team or Department format, but I don’t want to activate the libraries for everyone in my organization, I want to activate the library only for a specific report from my organization.
I need to activate in Non-Organiztional format or via License Key, how can I activate this way?
We tried to do a direct import from .pibviz for Non-Organizational activation and it didn’t work.
Thanks.

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Hello Jbazarin,

Please drop an email to xViz support team along with your subscription ID details. You will find the support contact details in your purchase email.

Regards,

Dharani

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Hi Dharani,
Thanks for answering.
I have already sent 2 emails to support and no one responds.

Hello jbazarin,

We tried reaching out to you on 7th Oct but not sure why you did not receive our email. I’ve forwarded the email to your registered email ID. Kindly verify and let me know if you receive it.

Regards,
Dharani