I have a Subscription for this visual. I had used this visual in one of my reports and it worked fine. I could see the chart in the Power BI Cloud Service and in Power BI Desktop as well.
However, a week back when I downloaded the pbix file from the Cloud and opened it in my desktop, I got the following error.
Seems weird because I was able to see this visual in desktop initially but I am getting the following error.
I have also attached a snapshot of the power bi version as I suspect it might probably be a issue in the version