Purchase Pro License – already purchased!

Solved1.39K views

I have a load of visuals being used by hundreds of people – they are all telling me to upgrade to the Pro version but I already have a Pro subscription which auto-renewed on Oct 25th.

I have added the .pbivz file to Organizational Visuals in the Admin Portal.

Please fix this asap!

Question is closed for new answers.
Selected answer as best

The lack of response to this is concerning – it seems there are many with the same issue. Please just let me know if you can resolve this, or do I have to find another solution – I need to know either way!