Purchased and installed an xViz visual for PowerBI, but it still shows “update to a paid version”

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Hi,

I bought an xViz visual and added the xViz Suite to “My Organization” in PowerBI.  However, when I try to use the visual, it still shows up with the following error in app.powerbi.com:

Could someone please help?  Thanks.

Answered question
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Hello,

Kindly send your queries to the support email ID that has been provided in your purchase email to get the necessary guidance.

Changed status to publish