Upgrade xViz Gantt Enterprise Desktop to a 1 user payed version

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The installation guide says:

Please note that it is recommended to install the custom visuals into the Organizational visuals to experience all the functionalities in the Pro version. The license for xViz Gantt Enterprise Desktop is embedded and you do not require a separate license key.

I’m using desktop PowerBi where should it be installed since there is no “Organizational Visuals” settings…?

I already imported it through “New visuals”. But its behaving as the free version. What should I do?

Thanks!

Edited comment

What is the resolution to this problem. I’m having the same problem. I need a license key. I just wasted my money on this product.

Shawkat,

Since you are the customer, kindly drop an email xViz support and you will be provided with alternatives.