xViz request for payment window still showing after purchase

232 views
1

Hello!

My company purchase a 1 creator / 25 view license and has loaded the visuals into the Organizational Visuals.  I’m not sure why I’m still seeing the request for payment window on both my desktop as well as the published versions.  Might you have step by step instructions on how to update our dashboards?

Answered question

2 Answers

0
823 0 Comments

Hello Michelle/Glogabe,

Please drop an email to xViz support team with your subscription ID details. xViz support contact details are available in your purchase email.

Regards,

Dharani

Answered question
0
7 0 Comments

Hi Michelle. I have the same exact issue!

Answered question

Questions

the visualization not active 0 Answers | 0 Votes
Export visual to image? 1 Answer | 0 Votes
PRO Features on Multi-Axes Chart 1 Answer | 0 Votes
No option for displaying totals in stacked chart 2 Answers | 0 Votes
Unable to load Bullet Chart 1 Answer | 0 Votes
415 Questions total questions asked
20 Solved total solved questions
335 Answers total answer posted
785 Total users total community members